How To Order

We accept orders by phone, fax or email.

Please Call: 617-547-2727
Please Fax: 617-547-2140
Please email: info@qaudio.com

We accept: MasterCard/VISA/Discover/AMEX

Simply provide us with your:

Specify preferred carrier of shipment and level of service. (i.e. UPS 2ndDay Air, FedEx Economy, US Postal Service Priority Mail, etc.) Please note unless otherwise specified we ship via UPS ground and USPS for small parts and accessories.

We ship at applicable weight rate via UPS and FedEx. Please refer to their websites ( UPS, FedEx) for rate information. For international shipments please refer to dimensionalized rate information. Additional charges apply for double boxing.

The minimum shipping and handling for any order is $9.95

In Massachusetts: All Sales plus 6.25% Sales Tax

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Q Audio Mail Order Policies

New EquipmentUsed Equipment
7 Days Money Back Guarantee*14 Days Money Back Guarantee
All Returns Subject to 15% Re-stocking FeeNo Re-stocking Fee
30 Days Defective ExchangeShipping Charges Apply
Manufacturer's USA Limited Warranty Applies

Demo EquipmentReconditioned Equipment
7 Days Money Back Guarantee14 Days Money Back Guarantee
No Re-stocking FeeNo Re-stocking Fee
Manufacturer's USA Limited Warranty AppliesManufacturer's 1 Year Limited Warranty Applies

* Special Orders are non-cancellable and deposits non-refundable. 'Ordered-For-You' purchases are non-returnable.

Q Audio In Store Policies

New EquipmentUsed Equipment
7 Days Money Back Guarantee*14 Days Money Back Guarantee
All Returns Subject to 15% Re-stocking FeeNo Re-stocking Fee
30 Days Defective Exchange
Manufacturer's USA Limited Warranty AppliesSee Store For Details
Free Delivery for college students to campus dorms & housing (10 mile radius)Free Delivery for college students to campus dorms & housing (10 mile radius)

Demo EquipmentReconditioned Equipment
7 Days Money Back Guarantee14 Days Money Back Guarantee
No Re-stocking FeeNo Re-stocking Fee
Manufacturer's USA Limited Warranty AppliesManufacturer's 1 Year Limited Warranty Applies
Free Delivery for college students to campus dorms & housing (10 mile radius)Free Delivery for college students to campus dorms & housing (10 mile radius)

* Special Orders are non-cancellable and deposits non-refundable. 'Ordered-For-You' purchases are non-returnable.


Small flood, Big mess, but we are open now.

Our dear service customers!
We regret delay with your service work. We do what we can to get your units back to you as soon as possible, but we have to reopen our service department first in order to complete repairs. Service department will re-open August 5 , and we will be working hard on all your units. In order to catch up with work we won't take any new repairs till future notice (perhaps till August 23)

Dear Customers, please note that our store will be closed on weekends during summer, however please call if you like to arrange weekend or night hour visit !

We are also avaliable during night hours!

Q Audio Hours

DayHours
MondayClosed*
Tuesday12:30 PM - 6:30 PM
Wednesday12:30 PM - 6:30 PM
Thursday12:30 PM - 6:30 PM
Friday12:30 PM - 6:30 PM
Saturday11 AM - 4 PM *
SundayClosed**

*During summer, open by appointment only
** Open by appointment only


Updated: Jun 30, 2010
Copyright ©2009