How To Order

We accept orders by phone, fax or email.

Please Call: 617-547-2727
Please Fax: 617-547-2140
Please email: info@qaudio.com
Please skype us: Skype MeŠ!

We accept: MasterCard/VISA/Discover/AMEX

Simply provide us with your:

Specify preferred carrier of shipment and level of service. (i.e. UPS 2ndDay Air, FedEx Economy, US Postal Service Priority Mail, etc.) Please note unless otherwise specified we ship via UPS ground and USPS for small parts and accessories.

We ship at applicable weight rate via UPS and FedEx. Please refer to their websites ( UPS, FedEx) for rate information. For international shipments please refer to dimensionalized rate information. Additional charges apply for double boxing.

The minimum shipping and handling for any order is $9.95 (belts excluded)

In Massachusetts: All Sales plus 6.25% Sales Tax

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Q Audio Mail Order Policies

New EquipmentUsed Equipment
7 Days Money Back Guarantee*14 Days Money Back Guarantee
All Returns Subject to 15% Re-stocking FeeNo Re-stocking Fee
30 Days Defective ExchangeShipping Charges Apply
Manufacturer's USA Limited Warranty Applies

Demo Equipment**Reconditioned Equipment
7 Days Money Back Guarantee14 Days Money Back Guarantee
All Returns Subject to 15% Re-stocking Fee. Once demo is returned is concidered as used and it will be sold as used.All Returns Subject to 15% Re-stocking Fee
Manufacturer's USA Limited Warranty AppliesManufacturer's 1 Year Limited Warranty Applies

* Special Orders are non-cancellable and deposits non-refundable. 'Ordered-For-You' purchases are non-returnable. ** what we consider as Demo Equipment: equipment displayed or played in store only! No home demos! No returned open box - that is considered by us as used equipment.

Q Audio In Store Policies

New EquipmentUsed Equipment
7 Days Money Back Guarantee*14 Days Money Back Guarantee
All Returns Subject to 15% Re-stocking FeeNo Re-stocking Fee
30 Days Defective Exchange
Manufacturer's USA Limited Warranty AppliesSee Store For Details
Free Delivery for college students to campus dorms & housing (10 mile radius)Free Delivery for college students to campus dorms & housing (10 mile radius)

Demo Equipment**Reconditioned Equipment
7 Days Money Back Guarantee14 Days Money Back Guarantee
All Returns Subject to 15% Re-stocking Fee. Once demo is returned is concidered as used and it will be sold as used.All Returns Subject to 15% Re-stocking Fee
Manufacturer's USA Limited Warranty AppliesManufacturer's 1 Year Limited Warranty Applies
Free Delivery for college students to campus dorms & housing (10 mile radius)Free Delivery for college students to campus dorms & housing (10 mile radius)

* Special Orders are non-cancellable and deposits non-refundable. 'Ordered-For-You' purchases are non-returnable. ** what we consider as Demo Equipment: equipment displayed or played in store only! No home demos! No returned open box - that is considered by us as used equipment.


Service customers-please call for appointment!

Feb. 18-27 Store will be closed for winter vacation.

We are also avaliable before and after regular hours! Call for appointment.

Q Audio Hours

DayHours
MondayClosed*
Tuesday12:30 PM - 6:30 PM
Wednesday12:30 PM - 6:30 PM
Thursday12:30 PM - 6:30 PM
Friday12:30 PM - 6:30 PM
Saturday11:30 AM - 4:00 PM *
SundayClosed**

*During summer, check our home page or call for operation hours.
** Open by appointment only


Updated: Jan 30, 2012
Copyright ©2009