In-Store Policies

STATEMENT

  • Do not forget you get our personal service and attention. To us, you are a real person not a 'computer click'. 
  • "We are here to answer all your questions before and after the sale."- Dariusz

PRIVACY

  • We do not share! 
  • We do not spam! 
  • We do not change our privacy policies! 
  • We are very proud of it!

NEW Equipment

  • 7 Days Money Back Guarantee*
  • All Returns Subject to 15% Re-stocking Fee
  • 30 Days Defective Exchange
  • Manufacturer's USA Limited Warranty Applies

DEMO Equipment**

  • 7 Days Money Back Guarantee
  • All Returns Subject to 15% Re-stocking Fee. Once demo is returned is concidered as used and it will be sold as used.
  • Manufacturer's USA Limited Warranty Applies

USED Equipment

  • 7 Days Money Back Guarantee
  • No Re-stocking Fee
  • Shipping Charges Apply

CASH & CARY Equipment

  • Cheap
  • Cash only
  • Sold as is
  • No warranty
  • No returns

* Special Orders are non-cancellable and deposits non-refundable. 'Ordered-For-You' purchases are non-returnable.

* In-the-ear headphones, phono cartridges and needles are non-returnable.

** what we consider as Demo Equipment: equipment displayed or played in store only! No home demos! No returned open box - that is considered by us as used equipment. Except: Paradigm Persona Line when home trial can be arranged. (fees apply)

If you live on the South Shore we now offer free delivery to the Braintree "Five Corners" area.

MAIL Order

  • Please note unless otherwise specified we ship via UPS ground and USPS for small parts and accessories.
  • In Massachusetts: All Sales plus 6.25% Sales Tax