In-Store Policies

STATEMENT

  • Do not forget you get our personal service and attention. To us, you are a real person not a 'computer click'. 
  • "We are here to answer all your questions before and after the sale."- Dariusz

PRIVACY

  • We do not share! 
  • We do not spam! 
  • We do not change our privacy policies! 
  • We are very proud of it!

NEW Equipment

  • 7 Days Money Back Guarantee*
  • All Returns Subject to 15% Re-stocking Fee
  • 30 Days Defective Exchange
  • Manufacturer's USA Limited Warranty Applies

DEMO Equipment**

  • 7 Days Money Back Guarantee
  • All Returns Subject to 15% Re-stocking Fee. Once demo is returned is concidered as used and it will be sold as used.
  • Manufacturer's USA Limited Warranty Applies

USED Equipment

  • 7 Days Money Back Guarantee
  • No Re-stocking Fee
  • Shipping Charges Apply

CASH & CARY Equipment

  • Cheap
  • Cash only
  • Sold as is
  • No warranty
  • No returns

* Special Orders are non-cancellable and deposits non-refundable. 'Ordered-For-You' purchases are non-returnable.

* In-the-ear headphones, phono cartridges and needles are non-returnable.

** what we consider as Demo Equipment: equipment displayed or played in store only! No home demos! No returned open box - that is considered by us as used equipment.

If you live on the South Shore we now offer free delivery to the Braintree "Five Corners" area.

MAIL Order

  • Please note unless otherwise specified we ship via UPS ground and USPS for small parts and accessories.
  • The minimum shipping and handling for any order is $9.95 (belts excluded)
  • In Massachusetts: All Sales plus 6.25% Sales Tax